Website Privacy Policy

Welcome to the websites, mobile applications, and digital online services (collectively, the “Sites”) provided by Gloria Gates Care and its affiliates (collectively referred to as “Gloria Gates Care,” “us,” and “we”). We have created this privacy policy (this “Privacy Policy”) to disclose our “Information” (as described in detail below) gathering, distribution, storage, and destruction practices for the Information collected on GloriaGatesCare.com and our other public-facing Sites.

This Privacy Policy applies to all Sites where it is posted but addresses only the use and disclosure of Information we collect when you use the Sites as described in detail below. You should be aware that when you are on the Sites, you may find links to other websites that Gloria Gates Care does not control, and we do not determine the privacy practices of third parties or the content of their websites. You should read the posted privacy policy of any website before you access it.

PLEASE NOTE! Gloria Gates Care’s Notices of Privacy Practices are separate documents that describe how the “Protected Health Information” about our patients’ and members’ protected under the Health Insurance Portability and Accountability Act (“HIPAA”) as well as other federal and Pennsylvania laws, rules and regulations may be used and disclosed by Gloria Gates Care.

IMPORTANT NOTICE IF YOU ARE NOT A UNITED STATES RESIDENT

CONSENT TO PROCESSING YOUR INFORMATION IN THE UNITED STATES

The covered entities of Gloria Gates Care provide services only in the United States. We are subject to the United States laws and regulations that govern the privacy and security of patient healthcare information, as well as consumer protection laws and regulations of the United States and its individual states, as applicable. If you are a citizen or resident of a different country, the data protection laws of your country may differ as to how your personal information is protected.

We want you to understand that when you provide your personal information to us, or direct your healthcare provider to provide it to us, your personal information will be transmitted to and processed in the United States. In doing that, you will be giving the covered entities of Gloria Gates Care your consent to process your personal information in the United States, in accordance with United States law, for our legitimate purpose in fulfilling your request or addressing your healthcare needs.

If you would like to know how the covered entities of Gloria Gates Care process your personal information, please address your request to our Privacy Officer at privacy@gloriagatescare.com. We will respond to your request in accordance with applicable United States laws.

NOTE: Under no circumstance will we sell or share your email address, telephone number, name, mailing address or any other personal and non-public information with any telemarketer or marketing agency. We will also never sell SMS opt-in, or phone numbers for the purpose of SMS for any third party.

Our Site Security

PLEASE NOTE THAT, BY ITS VERY NATURE, A WEBSITE CANNOT BE ABSOLUTELY SECURE OR OTHERWISE PROTECTED AGAINST INTENTIONAL OR MALICIOUS INTRUSION ATTEMPTS. FURTHERMORE, GLORIA GATES CARE DOES NOT CONTROL THE DEVICES OR COMPUTERS OR THE INTERNET OVER WHICH YOU MAY CHOOSE TO SEND INFORMATION AND CANNOT, THEREFORE, PREVENT SUCH INTERCEPTIONS OR COMPROMISES TO YOUR INFORMATION WHILE IN TRANSIT TO GLORIA GATES CARE. GLORIA GATES CARE CANNOT AND DOES NOT GUARANTEE THE ABSOLUTE SECURITY OF ELECTRONIC INFORM…

Types of Information We Collect

When you use our Sites, we collect and store “Information” from or about you, as well as the device you have used to access the Sites, in a variety of ways, including (but not limited to) the following:

Information you provide to us: We collect and store Information that you provide directly to us on or through the Sites. For example, we collect Information about you when you pay a bill, sign up for emails, take a survey, make a donation, create an account or register for our Sites, use various features of the Sites, post comments on our Sites, fill out a form, schedule an appointment, conduct a search, call us, request support, chat or otherwise communicate with us.

• Account Information: Name, email, password, mailing address, phone numbers, etc.
• Transaction Information: Health insurance and limited payment info.
• Information about others: Contacts for providers, dependents, etc.
• Health Information: Medical history, prescriptions, etc.
• Other Information: Info submitted through forms, chat, search, etc.

Browser or device Information: Technical info automatically collected during use.

• Log Information: IP address, browser, device info, pages visited, etc.
• Device Information: Model, OS version, location data if permitted.

Pixels, cookies, and similar tools: We use cookies and similar tools to collect usage and analytics data. See our Cookies Notice below.

Third parties and their tools: We allow third-party services to use cookies for analytics, marketing, etc.

How We Use the Information We Collect

• To communicate with you
• To provide services and personalized content
• To improve site performance and user experience
• To conduct research and reporting
• To promote events or services
• To manage your account and ensure compliance

How Your Information Is Shared

We may share data with service providers, affiliates, or during legal proceedings or reorganization. Contributions you make to forums may be public. We do not sell your information or SMS data.

Third Party Information Sharing

• Service providers: For technical and operational support.
• Legal orders: As required by law or to protect legal rights.
• Corporate transfers: In a merger, sale, or acquisition scenario.

Cookies Notice

What are Cookies? Cookies are small data files stored on your device that help improve your browsing experience and help us analyze site usage.

Types of Cookies:

• Necessary: Enable basic functionality of the site.
• Performance: Track site usage for improvement.
• Functional: Remember preferences like language.
• Analytics: Collect anonymized visitor behavior data.

Managing Cookies: You can disable cookies in your browser settings. Visit allaboutcookies.org for guidance.

How Long Do We Keep Your Information?

We retain your information for as long as necessary or as required by law.

Changes to this Privacy Policy

We may modify this policy at any time. Changes take effect when posted.

Children

Our sites are not directed at children under 13. We do not knowingly collect data from children. Contact privacy@gloriagatescare.com if you believe a child submitted data.

Contact Information

Questions? Email us at privacy@gloriagatescare.com.